Introduction  

Version 1.2, 1 January 2025.

UbuntuFabric is the product name of the SaaS data platform (the Platform) built by Dataverse Holdings Pty Ltd, Alberton, South Africa, 1449. This Privacy Policy describes UbuntuFabric’s policies and practices regarding its collection and use of your personal data and sets forth your privacy rights.

This Privacy Policy applies to the website, the Platform which includes additional components such as the UbuntuFabric add-in for Microsoft Excel, the UbuntuFabric Python module etc.

This Privacy Policy is based upon the foundations of the EU General Data Protection Regulation (GDPR, EU Regulation 2016/679). In addition to GDPR, UbuntuFabric also takes into account the principles of other applicable data protection legislation such as the California Consumer Privacy act of 2018, or the UK Data Protection act 2018, which principles are either already incorporated through GDPR (in most of the cases) or either has specifically been added to this Privacy Policy.

Privacy officer  

UbuntuFabric’s privacy officer (Nkuli Nxumalo) can be contacted as follows:

• Via email: support@ubuntufabric.io

How we collect and use (process) your personal information  

UbuntuFabric collects personal information on sign up to the platform or when filling out a contact form on the website:

• Name

• Job title

• Company name

• Work address

• Work email

• Work phone number

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services. From time to time, UbuntuFabric receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third-party website (e.g. LinkedIn).

Use of the UbuntuFabric Website & Platform  

UbuntuFabric’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of UbuntuFabric’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Cookies & tracking technologies  

UbuntuFabric makes use of Cookies on the website, you can choose to accept or deny the use of Cookies.

Sharing information with third parties  

The personal information UbuntuFabric collects from you is stored in one or more databases hosted by third parties. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, UbuntuFabric engages third parties to send information to you, including information about our products, services, and events.

List of third party sub processors:

• Amazon Web Services AWS (EU and other regions depending on your selected region on sign-up), hosting provider

• Zoho (US), CRM, Desk, Sign, Contracts, Campaigns, Projects, Billing

• Quickbooks (US), invoicing

• Google Analytics (US), website statistics

• BV (Belgium), development of infrastructure

We do not otherwise reveal your personal data to non-UbuntuFabric persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with UbuntuFabric-hosted and UbuntuFabric co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

The UbuntuFabric website connects with third party services such as Facebook, LinkedIn, Twitter and others. If you choose to share information from the UbuntuFabric website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.

Transferring personal data outside the EEA  

Some information we collect about you will be processed by partners outside of the EEA. Pursuant to Article 46 of the GDPR, UbuntuFabric is providing for appropriate safeguards by entering into binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.

Depending on the circumstance, UbuntuFabric collects and transfers personal data outside of the EEA with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of UbuntuFabric in a manner that does not outweigh your rights and freedoms. UbuntuFabric endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with UbuntuFabric and the practices described in this Privacy Statement. UbuntuFabric also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. For more information or if you have any questions, please contact us at support@ubuntufabric.io.

Data subject rights  

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

• Right to be informed

• Right of access

• Right to rectification

• Right to erasure

• Right to restrict processing

• Right of data portability

• Right to object

• Rights related to automated decision making including profiling

If you wish to confirm that UbuntuFabric is processing your personal data, or to have access to the personal data UbuntuFabric may have about you, please contact us at support@ubuntufabric.io.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside UbuntuFabric might have received the data from UbuntuFabric; what the source of the information was (if you didn’t provide it directly to UbuntuFabric); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by UbuntuFabric if it is inaccurate. You may request that UbuntuFabric erase that data or cease processing it, subject to certain exceptions. You may also request that UbuntuFabric cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how UbuntuFabric processes your personal data. When technically feasible, UbuntuFabric will — at your request — provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, UbuntuFabric will provide you with a date when the information will be provided. If for some reason access is denied, UbuntuFabric will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at support@ubuntufabric.io.

Data storage & retention  

Your personal data is stored by the UbuntuFabric on its servers, and on the servers of the cloud-based database management services the UbuntuFabric engages. UbuntuFabric retains service data for the duration of the customer’s business relationship with UbuntuFabric and for a period of time thereafter, to analyze the data for UbuntuFabric’s own operations, and for historical and archiving purposes associated with UbuntuFabric’s services. UbuntuFabric retains prospect data until such time as it no longer has business value and is purged from UbuntuFabric systems. All personal data that UbuntuFabric controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at support@ubuntufabric.io.

Changes to this policy  

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information. If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.

Questions, concerns or complaints  

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us:

• Via email: support@ubuntufabric.io